Accessibility Statement

Nordic Balance is committed to making this website accessible to as many people as possible, including people with disabilities.

We aim to follow recognised accessibility best practices and the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA wherever reasonably possible.

Using this website

Accessibility has been considered throughout the design and development of this website. We aim to provide an experience that can be used by people with a range of access needs and different ways of browsing the web.

This includes considering:

• keyboard navigation;
• clear and logical heading structures;
• appropriate colour contrast;
• text resizing and browser zoom;
• meaningful alternative text for images;
• accessible labels and instructions for forms;
• semantic HTML and appropriate use of ARIA;
• visible keyboard focus indicators; and
• compatibility with commonly used assistive technologies.

We will continue to review and improve the accessibility of the website following its launch.

How accessible is this website?

Accessibility has been considered as part of the design and development of this website. However, a formal accessibility audit against WCAG 2.2 Level AA has not yet been completed.

As a result, we cannot currently confirm that every part of the website meets WCAG 2.2 Level AA. There may be accessibility issues that have not yet been identified.

We intend to carry out further accessibility testing following the launch of the website and address identified issues where reasonably possible.

Some functionality is also provided by third-party services, including Mindbody. These services may have accessibility limitations that are outside Nordic Balance’s direct control.

Known accessibility issues

We are currently reviewing the website to identify accessibility issues.

As formal accessibility testing has not yet been completed, we do not currently maintain a comprehensive list of known accessibility issues.

Where issues are identified through testing or user feedback, we will aim to address them as part of the ongoing development and maintenance of the website where reasonably possible.

Third-party content and services

Some parts of this website rely on third-party services, embedded content or external platforms.

In particular, booking and related functionality may be provided through Mindbody widgets or services. While we aim to integrate third-party services in an accessible way, Nordic Balance does not have full control over the underlying code, interface or accessibility of these services.

Other third-party services, plugins or embedded content may also have accessibility limitations outside our direct control.

If you experience difficulty using third-party functionality through our website, please contact us. Where possible, we will try to help you access the information or service through an alternative method.

Feedback and contact information

We welcome feedback about the accessibility of the Nordic Balance website.

If you experience an accessibility problem, find content or functionality difficult to use, or need information provided in an alternative format, please contact us.

When contacting us, it is helpful if you can tell us:

• the page or content you were trying to access;
• the accessibility problem you experienced;
• the browser, device or assistive technology you were using, where relevant; and
• the format or assistance you require.

We will consider your request and aim to respond as soon as reasonably possible.

Email: info@nordicbalance.co.uk

What we’re doing to improve accessibility

Accessibility is an ongoing process and we intend to continue reviewing and improving the website following its launch.

Future accessibility work may include:

• automated accessibility testing;
• manual keyboard testing;
• screen-reader testing;
• browser zoom and text-resizing testing;
• colour contrast checks; and
• reviewing the website against WCAG 2.2 Level AA success criteria.

Accessibility issues identified through testing or user feedback will be considered as part of future website improvements.

Technical information

Nordic Balance is committed to improving the accessibility of this website.

The website has been developed using WordPress with a bespoke front-end implementation. Accessibility considerations have been incorporated into the site’s templates and components, including the use of semantic HTML, keyboard-accessible interactions and appropriate accessibility attributes where required.

The website also uses WordPress plugins and third-party services to provide certain functionality. In particular, some booking functionality is provided through Mindbody widgets. The underlying markup and behaviour of third-party components may not be fully within our control.

Where possible, we aim to configure and integrate these technologies in accordance with recognised accessibility best practices.

As a formal accessibility audit has not yet been completed, Nordic Balance is not currently making a formal claim of conformance with WCAG 2.2 Level AA.

We intend to review the website against WCAG 2.2 Level AA following launch and address accessibility issues identified through testing where reasonably possible.

Preparation of this accessibility statement

This statement was prepared on 2 October 2026.

It will be reviewed and updated as accessibility testing is completed, accessibility issues are addressed, and significant changes are made to the website.